Quarterback FAQ

Airwavz.tv

Who is Airwavz.tv?

Airwavz.tv is a Seattle based startup.
Incubated at MIT, we provide a full-service multimedia platform:
– Hardware
– Web
– Mobile
– Broadcast Television

Our team of seasoned wireless and TV broadcast veterans are inventors, designers, consumer electronics builders and international business experts behind Quarterback – our first patented flagship digital TV antenna for smartphones.

Why did you build Airwavz.tv?

Airwavz.tv is a FREE PERK for all of you awesome backers of the Quarterback project! Airwavz.tv is built by and for news junkies and discerning information-advocates who want AD-FREE, context-aware news that is driven by TIME as the only TRUE unit for useful, relevant digital information.

There’s a lot of free stuff waiting for you on Airwavz.tv

You will notice that we built Airwavz.tv as a gaming platform. Sign up today for free. amd add news stories to your private “read later” list, give news stories a thumbs-up, or thumbs-down and tag news stories that are of interest to you. Zoom-in or out on the newsline, pan left and right, click the magnifying glasses to see more news.

Our custom newsline makes it very easy to see and understand the latest headline and breaking news. Curated from IBM Alchemy and other trusted international news sources, in the future Airwavz.tv will offer personalized timelines for your news preferences, with enhanced visualized reporting and a focus on news-you-can-use to make profitable and sound business and financial decisions.

How are Airwavz and Quarterback related?

Airwavz Inc. is the corporation that invents, designs, builds and commercializes the patented Quarterback portfolio.

Airwavz.tv is all about providing you with information about what is happening right now.  

Airwavz.tv is a quiet, ad-free, no-tracking zone for international headline and breaking news.  There are plenty of free perks on Airwavz.tv – and it’s free to sign up.  You can setup a “Read Later” list in case you don’t have time to read the story now.  Go back in time and look at news in the past, pan, zoom-in, zoom-out, and tag stories you’d like to see more of.  Give stories a thumbs up or thumbs down, and weigh in on the accuracy and truthfulness of the story from your opinion.

Quarterback is our award-winning digital TV antenna for smartphones.  TV is all about what is happening right now.  Our digital TV antenna is designed to provide immediate access to professional grade local news, entertainment and information that affects your daily life and your family.

Why is “real time” so important to Airwavz?

Television is real-time and so is the Airwavz.tv timeline
Quarterback gives you real-time information from broadcast TV networks.
Airwavz gives you curated real-time headline and breaking news.

Features

What are Quarterback’s major features?

Award-winning all-in-one digital TV smartphone case

Compatible with iOS & Android devices

Built-in kickstand for hands-free viewing

Available for both Apple and Samsung products

Engineered for protection plus luxury

Extra long-life battery charges your phone for longer viewing times

Built in DVR

Easy ON/OFF button

Access to broadcast TV channels 2 thru 51

Social networking engine to Tweet while you watch TV

Patented Industrial Design: D756980

Electronically tunable antenna

Location aware channel list

ATSC 1.0 compliant

Uncovers dozens of “hidden” multicast TV channels not included in standard cable packages

Fees

Does Quarterback require any subscription fees?

Nope. Quarterback does not require any subscription fees. It also doesn’t need cellular service, Wi-Fi or a SIM card. There are no monthly contracts or fees associated with Quarterback. Just a one-time purchase of the hardware, and you are good to get your free TV. How cool is that?

What kind of payments do you accept?

We accept all major credit cards as well as PayPal.

How safe is your payment platform? Do you store credit card details?

We use Stripe, a PCI Level 1 Service Provider, to process credit card payments and your credit card information is not stored or recorded on Airwavz.tv.

Why are you charging me immediately for backing your Quarterback crowdfunding campaign?

Creating and manufacturing complex, high-quality consumer electronics devices that you can count on is expensive. The funds from backers like you helps us pay the up-front costs associated with our top-notch manufacturing and supply chain that ultimately delivers the best possible product and customer service. We sincerely appreciate your business, and want you to know that we are working hard to bring Quarterback to life right now.

What is your return and exchange policy?

It’s important that you understand you are backing a product that has not yet been manufactured and funds are being used immediately to complete the development and tooling, thus we can’t offer refunds after you back us. We are a team of veteran wireless and TV antenna consumer electronics experts, with decades of experience commercializing first-ever products like Quarterback, and we are in development right now to complete the Quarterback commercial product. We encourage you to look into our background and experience in mobile digital TV products, to feel comfortable that you are investing in a team of professionals.

How much does Quarterback cost?

The retail price for Quarterback is $249, but for a very limited time during our crowdfunding campaign, early backers will be able to get Quarterback for $199. Funds will be used to complete tooling, finish FCC testing and begin mass manufacturing. Remember that once you own the hardware there are no fees or charges associated with using Quarterback.

Is there sales tax?

Airwavz.tv has partnered with TaxCloud and FedTax to collect sales tax in states that have adopted the Streamlined Sales and Use Tax Agreement (SSUTA).  States that participate in this program are: Arkansas, Connecticut, Georgia, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming.

FedTax does not collect sales tax in any state NOT listed above because FedTax is not required to collect sales or use tax in these states

Do I get a discount if I back Quarterback in bulk?

Absolutely!  For backers who want 10 or more Quarterback’s, contact us in advance and let us know you what you need at support@airwavz.tv.

General

Has Quarterback received any awards?

Quarterback received a CES 2017 Innovation Honree award. 12600615-ces-2017-innovation-award-honoree (1) Our winning category is “Wireless Handset Accessories”

What is Quarterback®?

Short story: Quarterback® is the world’s first all-in-one smartphone case that gives you instant access to free broadcast television programming.

Longer story: Quarterback® is a unique luxury smartphone case designed as an all-in-one television antenna, with digital TV receiver, extra long-life battery and a built in kickstand for hands free viewing. Quarterback receives high-definition TV signals directly from broadcast TV towers without needing Wi-Fi or cellular coverage. Our technology is patented and patent-pending.

What is ATSC 1.0?

ATSC is an ancronym for “Advanced Television Systems Committee”, which are the standards for digital television transmissions over terrestrial TV broadcasts. ATSC 1.0 is a replacement for the old analog NTSC standard.  ATSC 1.0 is used mostly in the United States, Mexico, Canada and South Korea.

Yes, that means you can potentially use Quarterback in Canada, Mexico and South Korea.  Check out our TV Coverage Tool to see how many TV channels you can get at your location.

ATSC 1.0 includes a number of standard definitions formats as well as two high-definition video formats, 1080i and 720p. ATSC can carry multiple channels of information on a single broadcast (multicast), and it’s common for there to be a single high-definition signal and several standard-definition signals carried on a single broadcast channel.

Why can’t I use Quarterback anywhere in the world?

In the near future we plan to offer versions of Quarterback for most of the worlds digital TV systems. Like LTE and wireless networks, digital TV standards around the world are different. Today, the United States, Canada, Mexico and South Korea use the ATSC 1.0 digital TV standard. Other countries have adopted different digital TV standards like DVB-T, DVB-T2 and iSDB-T. An additional Quarterback model is planned for DVB-T, DVB-T2 and iSDB-T markets, and Airwavz.tv is on target to deliver Quarterback for the ATSC 3.0 digital TV standards in the near future.

What colors does Quarterback come in?

Quarterback will initially launch in Titanium grey for all smartphone makes and models that are supported. We plan to provide additional colors as we progress with crowdfunding.

What smartphone make and models are currently supported?

Apple iPhone 6
Apple iPhone 6s
Apple iPhone 7
Samsung Galaxy S6
Samsung Galaxy S7

Where can I get Quarterback?

Right here! You can back our Quarterback crowdfunding project today, and head to the front of the line to be one of the first to receive a Quarterback from our first production run. We accept all major credit cards, PayPal and custom orders can be placed by contacting us directly at support@airwavz.tv

I don’t see my smartphone make and model listed, why not?

Because there are so many different smartphone makes and models, we simply cannot support all of them. We’ve limited Quarterback to the top tier smartphones worldwide: Samsung and Apple. If you have a special request for a particular smartphone make and model send us an email with details about what you need to: support@airwavz.tv

Is Quarterback patented?

Yes, Quarterback’s Industrial Design is patented D756980, and our antenna technology is patent pending.

Does Quarterback need to be charged?

Yes and No! In fact, Quarterback has an extra battery that can charge both your phone and the TV. You use your original phone charger, and plug it directly into the Quarterback charging port that passes through to the phone.

I thought Over-the-Air digital TV was dead – am I wrong?

Over-the-air TV is not only surviving, it’s thriving! Why? Because over-the-air TV is free and broadcast in high-definition, which means you get more channels (see digital subchannels) and a clear picture without having to adjust the antenna for each station.

Over-the-air TV broadcast programming contains 90% of the most popular TV programming according to Nielsen ratings, so why pay for TV that is already broadcast for free? Now it’s time to get yourself a Quarterback!

How can I be notified about new features and releases?

Sign up for our blog here! You can also follow us on Twitter, Facebook, and LinkedIn

How can I develop an application for Quarterback?

We’re glad you asked! If you’d like to develop for Quarterback, let us know at jobs@airwavz.tv

Are you hiring?

Very soon we will be hiring. If you feel a call to action, drop us a line at jobs@airwavz.tv

How do I get in touch with you about media and press partnerships?

Excited about partnering with Airwavz.tv? We are too! Send us an email to pr@airwavz.tv and we’ll be in touch within 24 hours.

How do I get help about your products and services?

Happy to help! Email us at support@airwavz.tv

How do I submit a new feature or product request?

Share your best and brightest ideas with us on our Feedback page

What’s included with Quarterback?

Quarterback comes with a free app, real-time Electronic Programming Guide (EPG) and onboard DVR.  You recharge the Quarterback and your phone simultaneously using your standard phone charger and cable. No new accessories are required.  Just snap and go.

I didn’t get an order confirmation. How do I track my order?

It might take a few minutes for the email to arrive, but be sure to check your SPAM or JUNK folder for our email which will be from Quarterback at no-reply@airwavz.tv. If you need more help, please email support@airwavz.tv and provide the email you used, the date/time of your attempt and what reward you picked.  We’ll get it figured out, don’t worry.

Can I update my shipping address?

Of course. We will gladly change your shipping address any time prior to shipping.  Send us an email at support@airwavz.tv with the Order Number from your email confirmation and the new shipping address.

How it Works

How does Quarterback receive TV without any Wi-Fi or Cellular data connection?

Quarterback contains a TV receiver much like what is built into your TV at home that can receive free Over-the-Air TV broadcasts straight from the TV broadcast towers. Quarterback uses your high definition smartphones display to turn your smartphone into a live TV.

Where can I use Quarterback?

Quarterback is designed to work on the ATSC 1.0 digital TV networks in the United States, Canada, Mexico and South Korea. We offer a TV coverage check tool for the US market that estimates what channels can be received at any address.

Important! You can change the default Floor number from 1 to 99. The higher the floor number, the more likely you are to get more TV channels. The default is a 1 story building – which is 1 floor and approximately 10 feet off the ground. Each additional floor adds another 10 feet. For example, if you live on the 4th floor of an apartment, put in “4” floors, which equal 40 feet off the ground.

What kind of TV coverage can I expect?

Play with our interactive TV Coverage tool, and discover how many TV channels are available at your location. Quarterback is designed to receive channels 2 – 51, however TV channel availability varies greatly based on terrain, seasonal weather, proximity to TV towers and whether you are using Quarterback inside a building and near a window or outside.

Can I use Quarterback while I’m moving in a train or car?

Not at this time. While many of the world’s digital TV standards support watching TV while in motion the US ATSC 1.0 standard does not. The current ATSC 1.0 version of Quarterback is intended to be used while sitting or standing still. The next US digital TV standard ATSC 3.0 is being designed to allow watching TV while moving. Once ATSC 3.0 is deployed we expect to launch a Quarterback to support this standard.

Will my Quarterback work if my phone is in “Airplane Mode”?

Yes. You don’t need a wireless connection to use Quarterback but we don’t recommend using Quarterback on an airplane while it’s in flight, because it won’t work. Refer to our FAQ on Quarterback being used in a car or train.

Does Quarterback connect to the Internet?

No, Quarterback technology works independent of cell service and Wi-Fi. Quarterback connects directly to TV broadcast towers, receiving free clear-to-air TV.

Can I replace the battery?

Unfortunately not. We’ve designed Quarterback to be sleek and elegant, which means it’s not designed to be pried open.

How sturdy is Quarterback’s kickstand?

fanning_effect_1280_optimizedQuarterback’s kickstand is designed to open to a viewing angle that is comfortable, including the ability to extend 180 degrees. We have built the kickstand to lay flat – if by accident there is pressure applied while the kickstand is open and upright. The kickstand is intended to be robust, but it’s not indestructible, so go easy.

Privacy

How secure is Quarterback?

Airwavz.tv adheres to strict privacy controls, and responsible stewardship of data. Opt-in anonymous user analytics are collected to increase the quality of TV programming only. No personal data is known, collected or stored.

Why should I believe Airwavz.tv cares about my privacy?

Airwavz.tv advocates for citizen freedom in all ways, including the right to privacy. The bottom line is that privacy laws matter to us, because they matter to you. When you use Airwavz.tv services, you trust us with your information. Our Privacy Policy is meant to help you understand what data we collect, why we collect it and what we do with it. This is important, so we hope you will take time to read it carefully. And remember, you can find controls to manage your information and protect your privacy and security in My Profile.

Shipping

Where do you ship Quarterback to?

Currently we’re shipping to all addresses in the United States and associated territories. If you are in a different country and want Quarterback, please contact us and tell us what you want and need. We will use this data to decide which markets we’ll deploy in next.

When will my order ship?

We aim to fulfill our first batch of orders by late fall 2017. Shipping is on a first-come, first-serve basis, so so back us now to be first on the list!

What if I want to change my smartphone make and model after I back the Quarterback project?

We will gladly change your smartphone make and model prior to shipping. Send us an email to support@airwavz.tv and we’ll take care of it.

Technical Specifications

What are Quarterback’s technical specifications?

• Length: 6.4”
• Width: 3”
• Height: 14mm
• Weight: 4 oz.
• UHF & VHF custom-built Antenna
• TV Channels 2 through 51
• Kickstand with adjustable viewing angle
• ATSC 1.0 TV tuner
• Rechargeable ultra-capacity lithium-polymer battery
• Micro-USB (Samsung) or Lightning (Apple) pass-thru connector
• Battery charge status LED
• Full DVR
• Social media links
• Easy ON/OFF key for quick access to battery and TV
• Opt-in Geo-location
• Supports Apple devices running iOS8 or above
• Supports Android smartphones running 5.0 or above

What is an ATSC TV tuner?

An ATSC (Advanced Television Systems Committee) tuner, often called an ATSC receiver or HDTV tuner is a type of television tuner that allows reception of digital television (DTV) channels transmitted by television stations in North America, US territories and South Korea that use the ATSC standards. Such tuners may be integrated into a television set, VCR, digital video recorder (DVR), or set-top box that provides audio/video output connectors of various types.

What radio frequencies does Quarterback operate on?

Over-the-air television channels are divided into two bands: the VHF band which comprises channels 2 through 13 and occupies frequencies between 54 and 216 MHz, and the UHF band, which comprises channels 14 through 51 and occupies frequencies between 470 and 700 MHz. These bands are different enough in frequency that they often require separate antennas to receive and have separate tuning controls, but Quarterback covers most VHF and UHF.

The VHF band is further divided into two frequency ranges: VHF low band (Band I) between 54 and 88 MHz, containing channels 2 through 6, and VHF high band (Band III) between 174 and 216 MHz, containing channels 7 through 13. The wide spacing between these frequency bands is responsible for the complicated design of rooftop TV antennas. The UHF band has higher noise and greater attenuation, so higher gain antennas are often required for UHF.

Why can’t I get TV channel 1 or 37?

Channel 1 was deleted in 1948 to be used for two-way land-mobile-radio systems, while Channel 37 is reserved for radio astronomy.

is Quarterback FCC Compliant?

Delivery of Quarterback is dependent on FCC compliance testing. At this very moment, Quarterback is in development and we anticipate FCC compliance testing will be completed by the second half of 2017.

How many cycles can I get out of my Quarterback battery?

Quarterback is designed to maintain at least 75% of its original capacity after 500 full discharge / recharge cycles.  A “full discharge / recharge cycle” is from full charge to no charge, and back to full charge. Partial cycles don’t count the same way, this means you can charge your Quarterback 10% of the way 10 times before it counts as a full charge cycle. Don’t be afraid to top it off!

TV Coverage Check

How do I check what TV channels I will be able to receive at my favorite places?

Use the Airwavz.tv custom Quarterback TV coverage tool!

We have partnered with TitanTV to provide the most accurate digital TV coverage in the United States, including borders with Mexico and Canada.
Look for the TitanTV logo TitanTV_logoto see what TV programming is on now in your area.

What kind of TV coverage can I expect?

Play with our interactive TV Coverage tool, and discover how many TV channels are available at your location. Quarterback is designed to receive channels 2 – 51, however TV channel availability varies greatly based on terrain, seasonal weather, proximity to TV towers and whether you are using Quarterback inside a building and near a window or outside.

What kind of TV programming can I watch?

Interact with our custom TV channel guide brought to you by TitanTV. Favorite sporting events that you might like to watch on TV include: NFL, NBA, MLB, the Olympics, tennis, golf, NASCAR, NCAA Football, NCAA Basketball, March Madness, the Super Bowl and Sunday, Monday and Thursday Night Football. Nielsen’s top rated syndicated TV shows on TV include: The Voice, America’s Got Talent, NCIS, Dancing with the Stars, Survivor, The Good Wife, The Big Bang Theory, The Oscars, The Emmy’s, 60 Minutes, Empire, Family Feud, Wheel of Fortune, Jeopardy, Law & Order, Entertainment Tonight and more. Play with our interactive TV Coverage tool and discover how many TV channels are available at your location.

What does the default value of “Floor 1” mean?

In our custom TV Coverage Check tool you can change the default Floor number from 1 to 99. The higher the floor number, the more likely you are to get more TV channels. The default is “Floor 1”, which represents a 1 story building and approximately 3 meters (9.8 ft)  from the ground. We calculate TV reception based on the antenna gain. Each additional floor adds another 3 meters. For example, if you live on the 4th floor of an apartment, put in “4” floors, which is equal to 39.3 ft  off the ground.  To simplify, every floor adds approximately 10 ft up in the air.

Why is “Use my location” automatically checked?

By default, we use HTML 5 as a more precise method of geo-locating your physical address, so you can quickly see what TV channels may be available in your area.
To override this default, type in your address, then select it from the list and press “G0”.

You can change the Floor number to anything between 1 and 99.  The higher the floor number, the more likely you are to receive more TV channels.

What do the values mean under the header “Strength, Callsign, Channel, Logo, Chnl Num”?

When you hover-over the available channels in your area, additional technical information is revealed below.
This information is supplied for the technofiles out there, who love to know the specific RF quality of the TV signal.

Callsign  = Physical RF Channel + Band (TV Bands cover: Low VHF, High VHF, UHF)
Channel = Number of miles to the TV tower + degree of angle toward TV tower
Chnl Num = TV channel decibel-milliwatts – abbreviation for the power ratio in decibels (dB) of the measured power referenced to one milliwatt (mW).

 

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